Get to know how we work at Malvern Natural Health Care
WHAT ARE YOUR FEES?
Please click here for a list of our current fees.
CAN I GET SOMETHING BACK FROM MY HEALTH FUND?
Yes. All of our services except Kinesiology are Health Fund rebatable. The rebate varies for each health fund. The best way to check what you will get back is to contact your health fund and ask them about your level of cover on Extras.
The rebate is claimed on the spot and you only pay the gap for the majority of the health funds.
WHAT IF I'M ALREADY TAKING MEDICATION?
Seeing a Naturopath is a great way of bringing your health back on track especially if you have a health issue, are currently taking prescribed medication and seek additional support for your body to cope with the load. Our practitioners know how to boost you up and help you counteract the unwanted side effects of conventional medicine. We understand how the body is effected during these times and aim to lessen the possible impact of prescribed medication on your body. It’s also important to bear in mind that very often health issues go hand in hand with stress, depression and the like. Do yourself a favour and seek help, for there’s no need to add make a complex issue worse by misunderstanding its potential impact on your mental health as well as physical. Looking after yourself encompasses so much and sometimes a little guidance is all you need to get back on track.
I HAVE SUCH A SPECIFIC HEALTH ISSUE. HOW CAN YOU HELP?
Naturopaths can help with just about everything to do with your health and well-being. We offer a complete health analysis that unites all the areas of your life. We listen and commit to your needs, endeavouring to guide you and help you grow. Our Therapists come from diverse and experienced backgrounds and have dealt with both straightforward and complex cases. Every person is given our very best and every person is listened to.
WHOM DO I BOOK WITH?
First go with the days and times that work best for you. All of our Therapists have extensive experience in their field and have dealt with a variety of cases. We have 4 Naturopaths, 1 Kinesiologist, 1 Bowen Therapist and 3 Remedial Massage Therapists. For a closer look at each of our practitioners take a look at our Practitioners page.
WHAT'S THE DIFFERENCE BETWEEN BOWEN THERAPY AND MASSAGE?
Bowen Therapy is a rolling motion over your muscles, often laterally and going on the grain of the connective tissue rather than the muscle. It resets the muscle fascia (think of it like a glove over the muscle) to where it needs to be. Bowen is great for when your body is out of alignment and needs ‘resetting’. It maneuvers the fascia back to where it needs to be and allows the body to settle back into its correct posture and find its harmony; internally and muscularly.
Remedial Massage encompasses an abundance of techniques. Basically it is used to achieve muscular correction, freedom of movement and deep tissue regeneration. At the same time it often significantly lessens stress and helps you to relax. Massage gets deep inside the belly of the muscle to dissipate muscle knots and flows with the muscular or lymphatic structure of your body, rather than the connective tissue. It is effective in dislodging frozen muscles, relieving muscular pain and creating mobility in joints.
I WANT LYMPHATIC DRAINAGE, SHOULD I CHOOSE MASSAGE OR BOWEN THERAPY?
Both are suitable and effective services for lymphatic drainage.
HOW DO I BOOK ONLINE?
Click on the link on the bottom of the page and complete the brief form to create an account. Once you’ve logged in select the practitioner you wish to book under and select your service type and time you wish to book it for. Please be aware that we do not take online bookings with less than 24 hours notice. Also, please note that each practitioner has a specific service that they provide.
For more information about the Practitioners’ services and hours click here. To book online click here. Or if you’re having trouble and need help to book online view our Portal Support document.
WHAT IF I NEED TO RESCHEDULE?
Call us on 9572 3211 or access your appointment through the client portal. We can reschedule your appointment to accommodate your diary provided we have enough notice.
WHAT IF I NEED TO CANCEL?
Please provide us with 24 hours’ notice. Cancellations outside of this time are easy to do and do not incur a fee. If we do not have the appropriate notice a cancellation fee will apply of 50% the service fee.