Get to know how we work at Malvern Natural Health Care
WHAT ARE YOUR FEES?
Please click here for a list of our current fees.
CAN I GET SOMETHING BACK FROM MY HEALTH FUND?
Yes, we offer HICAPS on the spot claiming so you pay the gap amount only. Remedial Massage and Acupuncture are covered by most health funds under their extras cover. Most funds no longer cover Naturopathy although some cover it under health packages. The rebate varies for each health fund. The best way to check what you will get back is to contact your health fund.
HOW DO I BOOK ONLINE?
Click on the link on the bottom of the page and complete the brief form to create an account. Once you’ve logged in select the practitioner you wish to book under and select your service type and time you wish to book it for. Please be aware that we do not take online bookings with less than 24 hours notice so if you need an appointment at short notice simply call our clinic on 9572 3211.
if you need help call us during business hours or contact us via email at email@example.com
WHAT IF I AM TAKING MEDICATION?
Our Naturopaths are trained and experienced in working with complex cases where multiple medications may have been prescribed by your doctor or medical specialist. Our Naturopaths will ensure that any natural therapy recommended will be safe when used with your medications. We have access to a detailed and up to date database of drug actions, side effects and potential interactions with herbs or nutrients.
Many medications have side effects and can cause depletion of essential vitamins and minerals. Our practitioners can also help you counteract side effects of medications if the medication is essential to take. Seek our professional help when considering natural medicines rather than self prescribing to avoid any potential herb/drug interactions.
CAN YOU HELP WITH MY SPECIFIC HEALTH PROBLEM?
The senior practitioners at Malvern Natural Health Care have have expertise with many complex conditions so in nearly all cases we will be able to help. If your condition is very rare we are happy to do some research or work together with your medical specialist.
As we focus on treating the underlying function of your body rather than the “disease” itself, we can be of help in pretty much any situation. We offer a complete health analysis aimed at identifying the functional relationships in all areas body. Lifestyle factors such as diet, exercise, sleep, exposure to toxins etc are considered.
If further testing is required we can organise more detailed testing including salivary hormone tests, blood or detailed functional medicine tests.
Would you like to talk to us before making an appointment? We offer a FREE pre-consultation phone call.
Phone 9572 3211 to discuss your specific case. We can advise which service or practitioner will best suit your particular case.
If you are unsure then we suggest making an appointment with one of our Naturopaths as the first step as they provide the greatest overview.
WHOM DO I BOOK WITH?
Feel free to call us to discuss your case with one of our friendly receptionists who are trained to help.
All of our Therapists have extensive experience in their field and have dealt with a wide range of cases.
If in doubt select the practitioner that you are drawn who offers the service you need and who is available at the times that suit you best.
We have 4 Naturopaths, 1 Kinesiologist, 1 Bowen Therapist and 1 Remedial Massage Therapist. For a closer look at each of our practitioners take a look at our Practitioners page.
WHAT'S THE DIFFERENCE BETWEEN BOWEN THERAPY AND MASSAGE THERAPY?
Bowen Therapy is is a gentle rolling motion over your muscles, often laterally and going on the grain of the connective tissue rather than the muscle. It resets the muscle fascia (the thin covering over the muscle) Bowen can be performed over clothing and does not generally involve the use of oil. Bowen is great for when your body is out of alignment and needs ‘resetting’. It manoeuvres the fascia and allows the body to settle back into its correct posture and find its harmony; internally and muscularly.
Remedial Massage encompasses an abundance of techniques. Basically it is used to achieve muscular correction, freedom of movement and deep tissue regeneration. At the same time it often significantly lessens stress and helps you to relax. Massage gets deep inside the belly of the muscle to dissipate muscle knots and flows with the muscular or lymphatic structure of your body, rather than the connective tissue. It is effective in treating muscular spams, trigger points, frozen muscles, relieving muscular pain and creating mobility in joints.
Remedial Massage can also be combined with other massage techniques such as myofascial release, trigger point therapy and stretching. Your Remedial massage therapist at Malvern Natural Health Care can also incorporate relaxation techniques and aromatherapy to suit your personal needs
I WANT LYMPHATIC DRAINAGE, SHOULD I CHOOSE MASSAGE OR BOWEN THERAPY?
Both are suitable and effective services for lymphatic drainage.
Bowen Therapy is a non invasive method that does not require undressing or the use of oil. It can also address pain and is more of a whole body treatment, encouraging natural lymphatic flow.
Manual Lymphatic Drainage involves very gentle massage with the use of massage oil in the direction of lymph nodes. I is not generally used to treat pain or muscular tension.
The Oxy Chi Machine offers an excellent alternative option for Lymphatic Drainage which involves lying down on a yoga mat, relaxing while the machine gently creates a fish like movement throughout your body which stimulates lymph, while also relaxing muscles, joints and spine. It can also be used to enhance Bowen or Manual Lymphatic Drainage sessions.
WHAT IF I NEED TO CANCEL OR RESCHEDULE AN APPOINTMENT?
No problem, simply call us on 9572 3211, all we ask is that you provide us with at least 24 hours notice
Alternatively you can access your appointment through the client portal. We can reschedule your appointment to accommodate your diary provided we have enough notice.
Missed appointments or late cancellations deprive others of treatment and are stressful for our practitioners as they have allocated specific time for you and in many cases will have also prepared in advance for your case. A cancellation fee of 50% the service fee applies in these cases.